Frequently Asked Questions

Q: Where do you ship from?
We are a Maryland-based company. All boxes are curated and shipped from our office located in Rockville MD.

Q: Is it appropriate for children under 8?
It may require assistance from parents depending on children's hands-on skills.

Q: What is your cancellation policy for subscription boxes?
You can cancel or pause a monthly subscription anytime directly from your account after the first box ships. Prepaid subscriptions are only eligible for cancellation after the initial prepaid term has been completed.

Q: Can I give X Workbox as a gift?
Of course! We can also include a free gift card. Leave your gift message in "Special Instruction for Sellers" during checkout.

Q: Have more questions?
Don’t hesitate to email X Support Team at:
We will reply within 24 hours.